Showing posts with label Mail. Show all posts
Showing posts with label Mail. Show all posts

Thursday, 16 February 2017

VOP: Mail database is not ready

We have been running an IBM Verse on Premise (VOP) pilot in our company for quite some time now. We started last year with the beta version of IBM Verse and upgraded toi the Gold version a couple of weeks ag. After the upgrade, I had an issue opening my inbox. The following error message occured:


Checking the underlying REST calls brought up this:
The REST call to retrieve the inbox returned an error "Mail database is not ready":
{"error" :
   {
       "failure" : "Database upgrade required",
        "message": "Mail database is not ready"
    }
}

The IBM Verse On-Premises 1.0 Administrator Documentation clarifies the required steps to prepare a mail file for VOP. Besides some new views, VOP also requires that Folder references are enabled for the mail file. A convert -m task rsolved the issue quickly for me.

So the steps to prepare a mail file for VOP are:
  • add additional views
  • enable full text index
  • enable folder references
 Thank you, Christian for your support on resolving the issue :-)

Wednesday, 18 March 2015

Your help needed: Jump-start guide to IBM Notes for Outlook users

At my workplace we are about to start with migrating a decent amount of users from Exchange/Outlook to Notes 9. Yes, this still happens and I am quite excited about that ;-)

After a user has been migrated we want to provide access to useful information. What we already have is explaining general things like FAQs about using Mail and Calendar, enable Out of Office, Signature etc...

On top of that, I thought it would be helpful if we provided a jump-start guide explaining a few key differences between Notes and Outlook.  I have to admit that in the 18 years of my Notes & Domino carreer I haven't really touched Outlook - neither at work not for personal reasons... In other words: I have no experience with Outlook and therefore I cannot be very helpful in depicting differencs between both systems.

So I would like to ask you to share your experience in what Outlook users struggle most with when switching over to Notes & Domino.
How do users work with Outlook and what adjustment problems do they have when using Notes?
What is missing in Notes and what can we offer as a substitute (public folders...)?


Looking forward to your feedback :-)